Both my wife and I received technical assistance from Support Mart on Thursday, November 17, 2011. We were very satisfied with the support we received.
Luc Legault, Ontario
I have just completed a session with one of your technician and I would like to talk to you about him. He is called: Varun Kumar. He was excellent, knowledgeable, courteous, very patient. He resolved my issue efficiently. You are lucky to have such competent technicians. I am really very satisfied. I hope that you will be able to put my comments in his records.
Support Mart Review
Thank you very much for your help with my software problem…
My technician that serviced my computer this morning was excellent. I had to leave to get my grandchild from pre-school and I have been told his name is Aryan Bhatt. He was so efficient, thorough, and friendly. He was very accomodating and patient with me and explained everything he was doing, asking permission for procedures that might affect my computer. I want to recommend him highly to his superiors.
Thank you for your valuable technician and services.
A brief note to thank all of the support group who have helped me the past few days. The Support Mart team members are very knowledgeable and were very persistant in correcting any issue(s) that I called about.
Great customer service!
Thank you for having Tamana Chopra on your staff! She is a true professional and really cares about customer concerns! She even made sure I recieved the very best in techinical support that your company offers; namely Nitten and A.V. both of whom really went above and beyond to fix my prize ratty old computer!I would highly recommend supportmart to anyone who will listen to my raves, and will do so promptly!!!!
Again thank you all so very much and may God bless you always!
Greatful and Humble
Support Mart Review
I have come across a very nice customers feedback for technician Prince chouhan while taking heat check. Customer said that she understands the difference between good and bad customer service, Prince was very nice, he hung in with me even during lightening storm and power cut, he helped me to understand what he was doing and resolved all my computer issues and I will highly recommend him.
Thank you for your help with my computer. The first gentleman I spoke with was extremely patient and we were on the phone for over an hour.
Unfortunately, I did not ask him how to spell his name and I was so upset with the problems I was having with the computer that I forgot his name. The second gentleman, Naushad Ansari, took over my computer and fixed my Acer laptop. As it was dinner time, I waited to respond to your request for my opinion about my experience with your service. But by the time I tried to complement both of your employees, I was unable to send a response to you, it had to be sent within 20 minutes.
My experience with your service was extremely positive and I know that I will be able to call on you any time for help.
Thank you again,